Hayley Alexander


QHSE & Operational Excellence Manager

“Life enthusiast and Quality Maestro!”

Introducing Hayley Alexander, our brilliant QHSE and Operational Excellence Manager, whose diverse background, from sales to HR, has perfectly poised her to take on the meticulous world of Quality, Health, Safety, and Environment in the EMS industry.

The Role: Orchestrating Excellence and Sustainability
Hayley’s multifaceted role involves more than just crunching numbers and ticking boxes.

She is our guiding star, ensuring that our operations are not just meeting, but exceeding industry standards. Hayley is responsible for the following:

  • Quality Assurance: Because, in her words, “Working in quality is driven by the quality of the people in your team.”
  • Health & Safety: Creating a safe haven for our employees to thrive and excel.
  • Environmental Responsibility: Spearheading initiatives to tread lightly on our planet.
  • Operational Excellence: Continuously seeking ways to optimise processes for efficiency and growth.

A Bit More About Hayley

Starting her managerial journey in her 20s, Hayley has worn many hats, from sales to recruitment, before finding her true calling in Quality, Health & Safety. Her mantra, “Do as much of everything that you can,” reflects her high-energy, positively charged personality.

The Quirky Side of Hayley

Munro Bagger Extraordinaire: With 109 Munros bagged to date, Hayley is our very own mountain conqueror.

Cat Enthusiast and Collector: Not only does she breed championship-winning show cats, but she’s also known as “Miss Meow,” as her number plate proudly declares.

Knows her Purrfect Place: Hayley shares her home with a Rhodesian Ridgeback who has assumed the role of Chief Wellbeing Officer at the House of Many Paws!

Hayley’s Philosophy

“Quality is not just about the final product; it’s about the journey, the people, and the passion that drives us to be better, do better, and achieve more. Let’s make every moment count!”