Cookies & Privacy

Your Privacy is important to us

Here at Dynamic EMS, we are dedicated to customised electronics manufacturing, with a commitment to quality in all that we do.

We appreciate how important your privacy is and recognise that we are being trusted with protecting it, so the purpose of this privacy notice is to give you a clear explanation about how we collect and use your personal data.

This policy is effective from May 2018. We retain our right to update or amend this policy at any time as we see fit to stay within GDPR compliance, please check back on this statement occasionally to review any possible updates.

INFORMATION COLLECTED THROUGH THE SITE

Some personal data is collected through the site when you voluntarily choose to provide us with personal data.

The Contact Form – The information collected via the form simply allows us to reply to you/answer any questions, etc.

What we collect

We may collect the following information:

• Name
• Email address

Contact information including email address

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• We may use the information to improve our website
• We may periodically send electronics newsletters
• We may contact you by email or phone
• We may use the information to customise the website according to your interests
• We act in the interest of your security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

SHARING AND USAGE ON COLLECTED INFORMATION

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

USE OF COOKIES

Cookies are small text files that are placed on your computer by websites that you visit.

To learn more about cookies, you can visit www.aboutcookies.org. You will also find details on how to block and delete cookies from your computer as well as more general information about cookies. For information on how to do this on the browser of your mobile phone, you will need to refer to your handset manual.

THE COOKIES WE USE

Google Analytics – These cookies collect information about how visitors use a website, for instance, which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous.

This data helps us to understand:

• Which pages people visit on the site
• Which internet browsers are being used
• What is popular on the site
• Which interactive tools are used by visitors

You can find out more about Google’s cookies on their privacy policy: http://www.google.com/intl/en/policies/privacy/. You can also install the Google Analytics Opt-out tools in your browser: https://tools.google.com/dlpage/gaoptout

By using our website, you agree that we can place these types of cookies on your device.

YouTube & Vimeo – If you play an embedded video on our site, there may a cookie set by YouTube or Vimeo containing anonymous, nonpersonally-identifiable information about the number of playbacks of embedded videos. To find out more please visit YouTube’s embedding videos information page. You can find out more on the Google Privacy Policy (Google owns YouTube):http://www.google.com/intl/en/policies/privacy/ and the Vimeo Privacy Policy: http://vimeo.com/privacy

Sharing Tools – If you use one of the ‘Share’ buttons, an anonymous cookie may be set by addthis.com to help you to easily bookmark/share selected pages through a number of popular social networks. They also help us know what pages are being bookmarked/shared. You can find out more on the AddThis Privacy Policy: http://www.addthis.com/privacy

If you ‘Like’ or ‘Tweet’ using these services, third-party websites may set a cookie when you are also logged in to their service (like Facebook or Twitter). We do not control these cookies and you should check the relevant third party website for more information about these cookies.

EXTERNAL LINKS

We are not responsible for the availability or content of external sites that may be linked to, from the site. If you find a broken link or if you have any questions or concerns about a link, please contact us.

Background:

Dynamic EMS Ltd understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of all of our customers & suppliers and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

1. Information About Us

Dynamic EMS Ltd.

Limited Company registered in England under company number 00591930.

Registered address: Winterhill House, Station Approach, Marlow, SL7 1NT.

Main trading address: Taxi Way, Hillend & Donibristle Ind Est, Dalgety Bay, KY11 9ET.

VAT number: 205869057.

Privacy And Compliance Managers ;

Name:                         Mrs Victoria Bonnar.

Name:                         Mr Colin Johnston.

Email address:            data.controller@dynamic-ems.com.

Telephone number:     01383 822911.

We are regulated by Information Commissioner’s Office.

2. What Does This Notice Cover?

This Privacy Information explains how we use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data.

3. What is Personal Data?

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

The personal data that we use is set out in Part 5, below.

4. What Are My Rights?

Under the GDPR, you have the following rights, which we will always work to uphold:

• The right to be informed about our collection and use of your personal data. This Privacy Notice should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 11.
• The right to access the personal data we hold about you. Part 10 will tell you how to do this.
• The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 11 to find out more.
• The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we have. Please contact us using the details in Part 11 to find out more.
• The right to restrict (i.e. prevent) the processing of your personal data.
• The right to object to us using your personal data for a particular purpose or purposes.
• The right to data portability. This means that, if you have provided personal data to us directly, we am using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
• Rights relating to automated decision-making and profiling. We do not use your personal data in this way.

For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 11.

Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.

If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.

5. What Personal Data Do You Collect?

We may collect some or all of the following personal data (this may vary according to your relationship with us):

• Name;
• Date of birth;
• Gender;
• Address;
• Email address;
• Telephone number;
• Business name;
• Job title;
• Profession;
• Payment information;

6. How Do You Use My Personal Data?

Under the GDPR, we must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate business interests to use it. Your personal data may be used for one of the following purposes:

• Providing and managing your account.
• Supplying our products, services or requirements to you. Your personal details are required in order for us to enter into a contract with you.
• Personalising and tailoring our products, services or requirements for you.
• Communicating with you. This may include responding to emails or calls from you.
• Supplying you with information by telephone, email or post that you have opted-in to (you may unsubscribe or opt-out at any time by clicking on the link within each email).

With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email, telephone, text message or post with information, news, and offers on our products or services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.

7. How Long Will You Keep My Personal Data?

We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for the following periods (or, where there is no fixed period, the following factors will be used to determine how long it is kept):

• Customer or supplier detail will be held on record for five years after the date of the last transaction carried out

8. How and Where Do You Store or Transfer My Personal Data?

We will only store or transfer your personal data in the UK. This means that it will be fully protected under the GDPR.

The security of your personal data is essential to us, and to protect your data, we take a number of important measures as laid out in our Data Protection & data Retention policies.

9. Do You Share My Personal Data?

We will not share any of your personal data with any third parties for any purposes, subject to one important exception.

In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

10. How Can I Access My Personal Data?

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.

All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 11. To make this as easy as possible for you, a Subject Access Request Form is available for you to use. You do not have to use this form, but it is the easiest way to tell us everything we need to know to respond to your request as quickly as possible.

There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.

We will respond to your subject access request within one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.

11. How Do I Contact You?

To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following

Email address: data.controller@dynamic-ems.com

Telephone number: 01383 822911.

Postal Address: Dynamic EMS Ltd, Taxi Way, Hillend & Donibristle Ind Est, Dalgety Bay, KY11 9ET.

12. Changes to this Privacy Notice

We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.

Any changes will be made available via the company Privacy And Compliance Managers and published on the company website.